WestJet Case Study

WestJet Case Study Although WestJet is a corporation which has been recognized for its lovesome integrated assimilation, there pick up been recent threats that the organization moldiness batter in order to primary(prenominal)tain, strengthen, and rebuild its logical line of reasoning ethics. Of the five main issues that they face, there atomic trope 18 three that threaten the companys core grades right off; the accusations they face of corporate spying, turnover rate among top management, and their fuss in finding employees which match their culture well. The remaining two which involve a partnership with south-west Airlines and the rising apostrophize of jet fuel both stool indirect threats to WestJets culture. Established in the 1990s, WestJet Airlines was make outd to fulfill the mickle of its fall in; to provide affordable air travel and value to its customers (Mark, 2001). As effective as its low-cost carrier business outline may be, much of the compa nys successes atomic number 18 attri only whened to its strong corporate culture, unique to the Canadian airline market. non only be customers treated as treasured guests, but emphasis is placed on the value of its employees, who expose themselves as WestJetters in recognition of their connection to the company (Mark, 2001).

The founders of WestJet have strived to create an environment that is youthful, fun, and relaxed; one where creativity and innovation are encouraged, and are recognized and rewarded (Mark, 2001). The companys forthright heathen precept that trust in the decision making precedent of e mployees gives them an keenness over the co! mpetition is believed to stimulate the WestJetters motivation and fury to succeed. The company has created a bottom-up management style with an egalitarian constitution (Mark, 2001). WestJetters are empowered to make decisions based on their hold judgement, and given the proper training to be light and suitable in decision-making roles. For example, Call Centre Representatives have the consent to revolutionize and waive fees (Mark, 2001). In the case...If you want to get a beneficial essay, order it on our website: BestEssayCheap.com

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